Testimonials

Your Opinion Matters!

It's incredibly important to us to know that our clients are happy. We pride ourselves on being completely transparent throughout the process. Our attention to detail, high quality craftsmanship, friendly staff, and skilled project management enable us to provide a relatively pain free experience, resulting in over 98% of our customers being happy to recommend us to their friends and family.

L-Shaped Dormer, Sutton, SM1


★★★★★

5


5


1
Our loft conversion looks brilliant, we love it and we have been so impressed by Custom Lofts. Everyone who has come to work on the loft has taken real pride in their work, has worked hard and efficiently and helped to create the best room in the house! Dean has managed the job brilliantly, organising everyone who needed to come in, and he kept me informed every step of the way so I knew exactly what was happening when, and my son Max insisted on having his photo taken with Dean and Billy before they left which is testament to the great working relationship we had during the job. And it goes without saying maggie has been brilliant.

Rear Orangery Extension, Hendon,HA7


★★★★★

5


5


1
We were introduced to Nathan from another builder and immediately struck up a strong rapport - he and his team were very friendly and easy to deal with, working efficiently and effectively to build our rear orangery extension. The quality of their workmanship was very good throughout and the fact that they offered a full turnkey service including all the internal decoration such as flooring and painting also contributed to a positive client experience. Particularly helpful was Maggie who worked in the office and made herself available to answer and address questions (including outside normal hours) to ensure everything ran smoothly. I would certainly recommend Nathan and his team to others.

Loft Conversion, Tooting, London, SW17


★★★★★

5


5


1
Nathan, James and their team recently completed our loft conversion. They were punctual, approachable, efficient, interactive, interested and an absolute joy to have around. Nothing was too much trouble. Their attitude was professional and caring. The team was punctual, polite and tidy. They listened to any concerns we had, and made sure we were kept in ‘the loop’ when their second fixers/tradesmen came in to complete the job. The quality of their work was excellent. The roof structure, replica staircase, finish and overall impression is second to none.

Loft Conversion, Twickenham, TW1


★★★★★

5


5


1
Nathan Ryan, and his team, has undertaken a lot of work at my house recently starting in February of this year with a full loft conversion to create a master bedroom and en-suite bathroom and more recently in June, a complete renovation of our first floor bathroom. He has also laid a wooden floor for us. My wife and I have been delighted both with the quality of the work and with the speed at which it was completed. Nathan clearly takes great pride in his work and reputation and we ended up with a great end product. Several of our neighbours observed the work that Nathan did at my house and subsequently engaged him to work on similar projects for them. Throughout both our projects Nathan was very accessible and quickly responded to my many questions. He would make useful suggestions over some of the details which we would discuss and then agree on. I found the fact that it was easy to communicate with Nathan to be one of the key success factors. Importantly Nathan is extremely trustworthy which in our case is particularly significant as my wife and I both work full time and therefore had to leave him with the run of the house. In summary, from my experience, the work that Nathan does is of high quality and he, and his team, is reliable working hard to finish projects on time. Furthermore they are very friendly, trustworthy and highly responsive. I can recommend them unreservedly.

Loft Conversion, Teddington, TW11


★★★★★

5


5


1
Nathan and his company carried out a loft conversion with en suite shower together with additional ancillary works on our property. Throughout the process Nathan and his team have been excellent, adopting a professional yet friendly approach which made them very easy to deal with. They had the run of the house while we were at work and proved completely trustworthy. Communication was daily with Nathan as he updated us on progress, raised queries or made recommendations as required. He was always contactable and was very prompt in dealing with any queries or concerns we had which made the process as painless as possible for us. The work was carried out very quickly the minimal possible mess and without any financial shocks. Final fit and finish of the work is very good and the small number of minor snagging items were dealt with immediately. At no time did the work get delayed due to unscheduled breaks. We would have no hesitation in using Nathan again or recommending him to someone else.

Loft Conversion, Fulham, London, W6


★★★★★

5


5


1
I would like to give a personal recommendation to Nathan Ryan of Custom Lofts and Extensions for the work he carried out on my 1 bedroom and bathroom loft conversion in my London terraced property. Nathan and his team carried out the work in a professional and friendly manner. As I work away from home during the week I was not on site during the construction work. However, Nathan kept me updated at all times on the progress of the works and discussed any issues with me as required. He also made himself available to meet with me at the weekend to update me personally on progress. He was very adaptable and flexible on making any changes to the agreed plans to meet my requirements. He also liaised with the neighbours to ensure their needs were attended to. Most importantly the project was completed ahead of schedule. I would have no hesitation in recommending Nathan to you for any building work you are planning to have carried out. I myself have plans for further extension work on my house and will be using Nathan.

Loft Conversion, Barking, Essex, IG6


★★★★★

5


5


1
I want to thank you for the excellent team we had for our loft conversion, Nathan Ryan and Sam Gregory. From start to finish their work has been outstanding and nothing has been too much trouble for them. And all the other people they got in i.e. the plumbers and the electrician have also been excellent. I cannot fault anything on the entire project and that is all thank Nathan and Sam. I also have a son who has Autism and they were very good and patient with him too. I would highly recommend Custom Lofts and Extensions to other people as the whole project has been stress free. Thank you again

Mansard Loft Conversion, Islington, N1


★★★★★

5


5


1
Custom Lofts and Extensions undertook a 4 month project to build a mansard floor in our period house in Islington and to refurbish our children’s bedrooms. We are very pleased with the final product and with the high quality of workmanship throughout. Nathan and his team were also a pleasure to work with – considerate, proactive and professional – and delivered the project on time and to budget. We have no hesitation in recommending them.

Loft Conversion, Rickmansworth, WD3


★★★★★

5


5


1
Thank you so much for the work you have carried out to convert the loft at our home, it has exceeded all our expectations. The level of professionalism, knowledge and advice provided by George during the first visit led us to expect to see the most expensive quotation for the work but we were most pleasantly surprised when this turned out not to be the case, it was in fact the most competitive. This friendliness and helpfulness continued when every aspect of the build process was explained in detail so there were no unexpected surprises. The on site build team maintained the theme with their polite and respectful manner and excellent communication of the on going works. We were informed well in advance of any decisions that we needed to make and the team effortlessly took on board all of the small tweaks and additions we made as the build progressed, they even expanded on one or two ideas to make it better/easier for us when it came to the decorating/furnishing stage. There was minimal disruption to our living space and the on site team did a thorough cleaning up job at the end of each day. We would happily recommend Custom Lofts and Extensions to anyone wishing to embark on any home improvement project and would be glad to discuss our experience with any prospective clients and show them our fabulous loft conversion.

Loft Conversion, Teddington, TW11


★★★★★

5


5


1
I wouldn’t hesitate to recommend Custom Loft Conversions. In fact three of our friends have now also used Custom for their loft conversions and we are all very happy customers. I found Nathan and Dean to be quick to respond, honest and straightforward to deal with.

Loft Conversion, Hampton. London, TW12


★★★★★

5


5


1
Excellent loft conversion! The speed & quality of the work was very good, the team of builders was superb: helpful, reliable, tidy & polite. Maggie was always at the end of the phone to answer any questions and Nathan and the guys had loads of great ideas. The price was fair and we will use Custom Lofts again in the future. Definitely recommended!

Loft Conversion Ealing, London


★★★★★

5


5


1
Nathan’s team have been extremely professional and considerate throughout the time they worked on our loft. The work was done to a very high standard and carried out with a minimum of disruption. We were regularly updated as to the progress and schedule and any questions were answered in a straightforward and honest way. The management of the various suppliers and specialists was also done very smoothly. To sum up, Bespoke did a great job to a high standard and within in the timeframe originally promised. I would have no hesitation in recommending them.

Loft Conversion, Waltham Cross, London


★★★★★

5


5


1
Just a short note to say, a very big thank you for all your efforts in transforming our unloved loft, into what is by far the best bedroom in the house. We absolutely love the new space. The end to end approach you adopted took all the stress away from us, and on to Maggie which was great for us, Maggie thanks for all the running around you did on our behalf, you are a star. When any issues or questions did come up, they were dealt with quickly and the quality of the work done is fantastic across all aspects of the job. In particular Dan’s attention to detail was clear at every stage and we very much appreciated his helpful advice and input which led us to getting even more out of the space than we had imagined. For anyone thinking about a loft conversion we would happily recommend Custom Lofts. See you in a few years when we do it all over again, thanks.

Crown Roof Dormer, London, N21


★★★★★

5


5


1
We chose to work with the team at Custom Lofts because we felt that Nathan best understood our needs and the way we wanted to work. They also gave us a very competitive and comprehensive quote and we worked together to refine it and make sure we were all clear on the scope of the project. Dean and Dan were a pleasure to work with on site and they worked around our family and schedule to make the work as unobtrusive as it could be considering how much was going on. We had to make some adjustments to our plans early on and their experience, patience and guidance has meant we have worked around the issues and ended up with an amazing new space that really has exceeded our expectations. Dean and Dan are experts at what they do and take great pride in their work. We came to trust their judgment on the best way to do things but they always consulted us and we discussed the options. We worked closely with them as a team on the project which was actually really enjoyable most of the time! Maggie in the office was also a star and worked hard to coordinate everything behind the scenes and get everything done for us. We highly recommend Custom Lofts and will without doubt use them on the next stage of our renovations. Do not hesitate to choose them and make sure you have plenty of tea bags and a good dose of tolerance and humour – having building work in your home is challenging but the right team can make it as pain free as possible.

Rear Dormer Loft Conversion North London


★★★★★

5


5


1
I had a loft conversion completed by Custom Lofts in October & November 2014. I met with a number of loft companies but immediately felt comfortable with Nathan and made the decision to work with him. The building team were excellent and the major work was finished very quickly. Maggie was always on hand to discuss progress and deal with any issues she was brilliant. I was reminded of the reason I chose the company when I light fixture in the bedroom below the loft failed near the end of the build. This was undoubtedly caused due to wear and tear in an old wiring in an ageing Victorian property. I was told by a contractor that other firms wouldn’t have taken responsibility to resolve this issue but I was confident Custom Lofts would. My decision was vindicated as they did so without hesitation. You can’t put a price on peace of mind and that’s what Custom Lofts provide.

Exeter Road, London, N14


★★★★★

5


5


1
We would not hesitate to recommend Nathan and the guys at Custom Loft Conversions. We recently had a loft conversion added to our home and are delighted with the finish, Craig and the guys who project managed the whole job were excellent. We were kept informed all the way, the guys were polite and hard working, and completed the job in just over 6 weeks, which was fantastic. Can’t thank them enough.

Linden Road, Hampton, TW12


★★★★★

5


5


1
Excellent loft conversion! The speed & quality of the work was very good, the team of builders was superb: helpful, reliable, tidy & polite. Maggie was always at the end of the phone to answer any questions and Nathan and the guys had loads of great ideas. The price was fair and we will use them again in the future. Definitely recommended!

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Find Us

Custom Lofts and Extensions Ltd
43 St. Johns Avenue
Harlow
Essex
CM170BA

0800 917 7531

hello@customloft.co.uk

Proud Of Our 5 Star Rating

We work tirelessly to support our clients and ensure they are satisfied with every aspect of their build. This dedication is reflected in our 5 star rating from our clients.


Testimonials

Overall rating:

★★★★★


5
based on

17
reviews

5
1

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